Orders, shipping, and returns.

How do I track an order? Use your order number plus phone (or email if you used one) on Order Tracking.

When is shipping free? Orders of PKR 3,000 and above ship free inside Pakistan. Below that, shipping is PKR 250.

How do I return an item? Open the return policy page and submit an RMA with your order number and phone, or message WhatsApp.

Is Ask Verdiqe a doctor? No. The concierge explains products; it will not diagnose or prescribe.